CITIZEN CHARTER

Citizens’ Charter is a document which represents a systematic effort to focus on the commitment of the organization towards its citizen’s in respect of standard of public services, information, choice and constitution, accessibility, grievances and courtesy etc. This also includes expectation of the organization from the citizen’s for fulfilling their commitment towards society and organization. The Charter comprises following components:

CHARTER COMPONENTS

1. Details of Business transacted
2. Details of Customers/clients
3. Statement of services
4. Mechanism of grievance redressal
5. Cantonment Electoral Rules, 2007
6. Expectations from the citizens.

FUNCTION & DUTIES

The duties and functions of the Cantonment Board laid down under section 62 and 64 of the Cantonments Act, 2006 provide for both the mandatory and discretionary functions as are briefly given hereunder:
1. Lighting streets
2. Public works
3. Birth and Death registration.
4. Sanitation.
5. Tree plantation
6. Medical services.
7. Water supply
8. Primary education.
9. Regulating trades and callings.
10. Maintaining and developing value of property vested in.